FAQ Data Doctor

FAQ Data Doctor

A: Don’t panic! Yes, your photos can definitely be recovered from the computer hard drive and in fact haven’t gone forever. Accidental deletion of data and files, while very annoying, is more often than not a straightforward problem for our data recovery engineers to sort out. If you’ve by mistakenly deleted photos or files, the chances are that they’re still on your laptop and can be recovered. We get enquiries of this kind of data loss every day and as a result Data Doctor Israel provides an extensive range of hard drive data retrieval services using advanced recovery software and hardware for laptop, desktop and external hard drives that were subjected to accidental file deletions.

A: Even though your laptop is still operating normally and you can access your hard drive data, if it is repeatedly making strange scratching, grinding, clicking or rattling noises, it could well be an indication of an abnormal function, hardware failure [head crash], motor failure or other mechanical defect with the notebook hard drive. It is advisable to immediately turn the computer off. For more information about hard drive failure and data recovery, get in touch with our Data Doctor Israel experts for a free data recovery consultation and quote.

A: The complexity of hard drive malfunction differs in each case. Data Doctor Israel offers a free, full evaluation of your corrupted or damaged drive to identify the extent of the problem – whether it’s physical or logical. Once the evaluation process is complete, we provide a quick, precise, and affordable quote that covers everything involved in the job.

A: Data Doctor Israel endeavours to provide you the fastest turnaround time for all types of data recovery services. Our standard recovery time varies between 2 to 4 business days. However, this differs based on the complexity of problems encountered. For those who need our extra fast emergency data recovery services, the average turnaround time is within 24 hours.

A: At Data Doctor Israel, we understand the importance of a proper evaluation and that’s why we offer an extensive multi-step analysis of your hard drive to identify the exact cause of the issue. The maximum estimated time of evaluation is one business day. On process completion, we provide a detailed free quote.
A: The standard time required for an evaluation process is 24 hours. This duration may be extended in case of complex hard drive issues or data loss situations.

A: Our expert team of engineers use state-of-the-art data recovery procedures, modern labs, and equipment to recover your lost data successfully. Except in extreme cases, around 90% of lost data is retrieved in common crashes or damage to the hard drive.

A: All Data Doctor Israel clients are guaranteed to receive the best experience. Our labs have a secure environment, with controlled access, to assure the confidentiality of your vital data. Stringent standards and recovery procedures are also adhered to ensure absolute privacy. We also arrange a prior non-disclosure agreement with the client. A: Our expert team of engineers utilise state of the art data recovery procedures, utilities, and equipment to recover your lost data successfully. Except in extreme cases, around 90% of lost data is retrieved in common crashes or damage to the hard drive.
A: A routine backup on reliable medium is the best option to prevent critical data loss. You can use an external USB drives or a RAID system to carry out this process. Remote online backup service can also be utilised to secure your information.
A: Though it is not practical to avoid a drive failure, you can also exercise some cautious measures to prevent the loss of data. Try not to perform operations that physically damage your storage device. It is not advisable to modify the partitions available on your drive or format it incorrectly. If your hard drive shows any signs of failure, then shut it down at the earliest and contact the professional engineers at Data Doctor Israel for further assistance.
A: Yes, we certainly do. Data Doctor Israel uses advanced techniques and procedures to retrieve your valuable information from crashed laptop or notebook computer hard drives. We have the expertise to work on all popular brands of notebook computers. So speak to one of our engineers to obtain instant quote for secure laptop data recovery solutions.
A: If your hard disk drive makes strange or unusual sounds, such as a clicking or buzzing noise, then it must be a symptom of mechanical failure like a head crash or damaged head platter. Our technicians can be of assistance to resolve the issue.
A: A routine backup on reliable medium is the best option to prevent critical data loss. You can use an external USB drives or a RAID system to carry out this process. Remote online backup service can also be utilised to secure your information.
A: BSOD, also known as a blue screen or stop error, is a fatal Windows error caused due to a faulty hardware, low level software crash, or errors in the registry. Repeated reboots can also result in a BSOD. To resolve this problem, it is better to boot the system in the safe mode.
A: In most cases you can. When you accidentally delete the files from your Recycle Bin, they are not physically removed from the system. Rather, it is saved as raw data on your hard disk drive. Data Doctor Israel uses highly sophisticated recovery tools to retrieve these files.
A: Based on the volume of data, the recovered data is returned to customers on CDs, DVDs, or RAID systems. If the file size exceeds 20 GB, then they are offered in internal or external hard drives.
A: Yes, you can. Data Doctor Israel always returns the original hard drive to the client, even though it is non-responding or non-functional.

Contact Us